/* Concierly.ai — Chat Widget (isolated from host page CSS) */

/* ── Reset: block theme/plugin CSS from bleeding into the widget ── */
#concierly-widget,
#concierly-widget *:not(svg):not(svg *),
#concierly-widget *::before,
#concierly-widget *::after {
    all: revert;
    box-sizing: border-box;
}

/* Restore SVG rendering after reset */
#concierly-widget svg {
    display: inline-block;
    vertical-align: middle;
    fill: none;
    stroke: currentColor;
    max-width: none;
    max-height: none;
    overflow: visible;
}

#concierly-widget svg line,
#concierly-widget svg path,
#concierly-widget svg polygon,
#concierly-widget svg rect,
#concierly-widget svg circle {
    fill: none;
    stroke: currentColor;
    vector-effect: non-scaling-stroke;
}

/* ── Widget root ── */
#concierly-widget.concierly-widget {
    position: fixed;
    z-index: 99999;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, sans-serif;
    font-size: 14px;
    line-height: 1.5;
    color: #334155;
    direction: ltr;
    text-align: left;
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
}

#concierly-widget.concierly-bottom-right {
    bottom: 20px;
    right: 20px;
}

#concierly-widget.concierly-bottom-left {
    bottom: 20px;
    left: 20px;
}

/* ── Toggle Button — colors set via inline <style> from settings ── */
#concierly-widget .concierly-toggle {
    border-radius: 50%;
    border: none;
    color: #fff;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: filter 0.2s, transform 0.2s;
    padding: 0;
    margin: 0;
    outline: none;
    text-decoration: none;
    font: inherit;
    line-height: 1;
}

#concierly-widget .concierly-toggle:hover {
    transform: scale(1.05);
}

#concierly-widget .concierly-toggle:focus-visible {
    outline: 2px solid #4f46e5;
    outline-offset: 2px;
}

/* ── Cart nudge — gentle pulse on toggle ── */
#concierly-widget .concierly-nudge {
    animation: concierly-pulse 2s ease-in-out infinite;
}

@keyframes concierly-pulse {
    0%, 100% { transform: scale(1); }
    50% { transform: scale(1.12); }
}

/* ── Nudge tooltip bubble ── */
#concierly-widget .concierly-nudge-bubble {
    position: absolute;
    bottom: calc(100% + 12px);
    right: 0;
    background: #1e293b;
    color: #fff;
    padding: 10px 14px;
    border-radius: 10px;
    font-size: 13px;
    white-space: nowrap;
    box-shadow: 0 4px 16px rgba(0,0,0,0.15);
    opacity: 0;
    transform: translateY(8px);
    transition: opacity 0.3s, transform 0.3s;
    pointer-events: none;
    border: none;
    margin: 0;
}

#concierly-widget .concierly-nudge-bubble::after {
    content: "";
    position: absolute;
    bottom: -6px;
    right: 20px;
    width: 12px;
    height: 12px;
    background: #1e293b;
    transform: rotate(45deg);
    border-radius: 2px;
}

#concierly-widget .concierly-nudge-visible {
    opacity: 1;
    transform: translateY(0);
    pointer-events: auto;
}

#concierly-widget.concierly-bottom-left .concierly-nudge-bubble {
    right: auto;
    left: 0;
}

#concierly-widget.concierly-bottom-left .concierly-nudge-bubble::after {
    right: auto;
    left: 20px;
}

/* ── Chat Window — rounded with border ── */
#concierly-widget .concierly-window {
    position: absolute;
    bottom: 70px;
    width: 380px;
    max-height: 540px;
    border-radius: 16px;
    background: #fff;
    border: 1px solid #e2e8f0;
    box-shadow: 0 8px 30px rgba(99, 102, 241, 0.1);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    margin: 0;
    padding: 0;
}

#concierly-widget.concierly-bottom-right .concierly-window {
    right: 0;
}

#concierly-widget.concierly-bottom-left .concierly-window {
    left: 0;
}

/* ── Header ── */
#concierly-widget .concierly-header {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 14px 20px;
    border-bottom: 1px solid #f1f5f9;
    background: #fff;
    margin: 0;
    min-height: 0;
}

#concierly-widget .concierly-header-avatar {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    overflow: hidden;
    margin: 0;
    padding: 0;
}

#concierly-widget .concierly-header-avatar img {
    border-radius: 50%;
    object-fit: cover;
    width: 100%;
    height: 100%;
    margin: 0;
    padding: 0;
    border: none;
    box-shadow: none;
}

#concierly-widget .concierly-header-info {
    display: flex;
    flex-direction: column;
    gap: 1px;
    margin: 0;
    padding: 0;
}

#concierly-widget .concierly-header-title {
    font-weight: 600;
    font-size: 14px;
    color: #0f172a;
    margin: 0;
    padding: 0;
    line-height: 1.4;
    text-transform: none;
    letter-spacing: normal;
}

#concierly-widget .concierly-header-status {
    font-size: 12px;
    color: #10b981;
    display: flex;
    align-items: center;
    gap: 4px;
    margin: 0;
    padding: 0;
    line-height: 1.4;
    text-transform: none;
    letter-spacing: normal;
}

#concierly-widget .concierly-header-status::before {
    content: "";
    display: inline-block;
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: #10b981;
}

#concierly-widget .concierly-header-actions {
    margin-left: auto;
    display: flex;
    gap: 4px;
    margin-top: 0;
    margin-bottom: 0;
    padding: 0;
}

#concierly-widget .concierly-header-btn {
    background: transparent;
    border: none;
    border-radius: 6px;
    color: #94a3b8;
    cursor: pointer;
    padding: 4px 6px;
    margin: 0;
    display: flex;
    align-items: center;
    transition: color 0.15s;
    outline: none;
    text-decoration: none;
    line-height: 1;
}

#concierly-widget .concierly-header-btn:hover {
    color: #475569;
}

/* ── Review Panel ── */
#concierly-widget .concierly-review-panel {
    flex: 1;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 16px;
    padding: 32px;
    min-height: 300px;
    margin: 0;
}

#concierly-widget .concierly-review-title {
    color: #334155;
    font-size: 14px;
    font-weight: 500;
    text-align: center;
    margin: 0;
    padding: 0;
}

#concierly-widget .concierly-review-buttons {
    display: flex;
    gap: 16px;
    margin: 0;
    padding: 0;
}

#concierly-widget .concierly-review-btn {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 6px;
    padding: 12px 24px;
    border-radius: 12px;
    border: 1px solid #e2e8f0;
    background: #fff;
    cursor: pointer;
    transition: border-color 0.2s, background 0.2s;
    color: #94a3b8;
    margin: 0;
    outline: none;
    text-decoration: none;
    font: inherit;
    font-size: 14px;
}

#concierly-widget .concierly-review-btn span {
    font-size: 12px;
}

#concierly-widget .concierly-review-good:hover {
    border-color: #4ade80;
    background: #f0fdf4;
    color: #22c55e;
}

#concierly-widget .concierly-review-bad:hover {
    border-color: #fca5a5;
    background: #fef2f2;
    color: #ef4444;
}

#concierly-widget .concierly-review-skip {
    background: none;
    border: none;
    color: #94a3b8;
    font-size: 12px;
    cursor: pointer;
    margin-top: 4px;
    transition: color 0.2s;
    padding: 0;
    outline: none;
    text-decoration: none;
}

#concierly-widget .concierly-review-skip:hover {
    color: #475569;
}

/* ── Messages area ── */
#concierly-widget .concierly-messages {
    flex: 1;
    overflow-y: auto;
    padding: 16px 20px;
    display: flex;
    flex-direction: column;
    gap: 16px;
    min-height: 300px;
    max-height: 380px;
    background: rgba(248, 250, 252, 0.5);
    margin: 0;
    list-style: none;
}

/* ── Message row — flex container for avatar + bubble ── */
#concierly-widget .concierly-msg-row {
    display: flex;
    gap: 10px;
    animation: concierly-fade-in 0.2s ease;
    margin: 0;
    padding: 0;
}

#concierly-widget .concierly-msg-row--user {
    justify-content: flex-end;
}

#concierly-widget .concierly-msg-row--no-anim {
    animation: none !important;
}

/* ── AI avatar circle ── */
#concierly-widget .concierly-msg-avatar {
    width: 28px;
    height: 28px;
    border-radius: 50%;
    flex-shrink: 0;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 11px;
    font-weight: 700;
    margin-top: 2px;
    background: #eef2ff;
    color: #4f46e5;
    padding: 0;
    border: none;
}

/* ── Message bubble — shared ── */
#concierly-widget .concierly-msg {
    max-width: 80%;
    padding: 10px 16px;
    border-radius: 16px;
    word-wrap: break-word;
    font-size: 14px;
    line-height: 1.5;
    margin: 0;
}

@keyframes concierly-fade-in {
    from { opacity: 0; transform: translateY(6px); }
    to   { opacity: 1; transform: translateY(0); }
}

#concierly-widget .concierly-msg--no-anim {
    animation: none !important;
}

/* ── User bubble ── */
#concierly-widget .concierly-msg-user {
    color: #fff;
    border-radius: 16px;
    border-bottom-right-radius: 4px;
}

/* ── Bot bubble ── */
#concierly-widget .concierly-msg-bot {
    background: #fff;
    color: #334155;
    border: 1px solid #f1f5f9;
    border-radius: 16px;
    border-bottom-left-radius: 4px;
}

#concierly-widget .concierly-msg-bot p {
    margin: 0 0 8px;
    padding: 0;
}

#concierly-widget .concierly-msg-bot p:last-child {
    margin-bottom: 0;
}

/* ── System note (e.g. ticket created) ── */
#concierly-widget .concierly-system-note {
    align-self: center;
    text-align: center;
    font-size: 11px;
    color: #64748b;
    background: #f0fdf4;
    border: 1px solid #bbf7d0;
    border-radius: 8px;
    padding: 6px 12px;
    margin: 4px 0;
    animation: concierly-fade-in 0.3s ease;
}

/* ── Message feedback (thumbs up/down) ── */
#concierly-widget .concierly-msg-feedback {
    display: flex;
    gap: 4px;
    margin: 2px 0 0 36px;
}
#concierly-widget .concierly-fb-btn {
    background: none;
    border: none;
    cursor: pointer;
    padding: 2px 4px;
    color: #94a3b8;
    border-radius: 4px;
    transition: color 0.15s, background 0.15s;
    line-height: 1;
}
#concierly-widget .concierly-fb-btn:hover:not(:disabled) {
    color: #475569;
    background: #f1f5f9;
}
#concierly-widget .concierly-fb-btn:disabled {
    cursor: default;
    opacity: 0.5;
}
#concierly-widget .concierly-fb-btn.concierly-fb-active {
    opacity: 1;
    color: var(--concierly-primary, #6366f1);
}

/* ── Typing indicator ── */
#concierly-widget .concierly-typing-row {
    display: flex;
    gap: 10px;
    animation: concierly-fade-in 0.2s ease;
    margin: 0;
    padding: 0;
}

#concierly-widget .concierly-typing {
    display: flex;
    gap: 4px;
    padding: 12px 16px;
    background: #fff;
    border: 1px solid #f1f5f9;
    border-radius: 16px;
    border-bottom-left-radius: 4px;
    margin: 0;
}

#concierly-widget .concierly-typing span {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: #94a3b8;
    animation: concierly-bounce 1.4s ease-in-out infinite;
    display: inline-block;
    margin: 0;
    padding: 0;
}

#concierly-widget .concierly-typing span:nth-child(2) { animation-delay: 0.15s; }
#concierly-widget .concierly-typing span:nth-child(3) { animation-delay: 0.3s; }

@keyframes concierly-bounce {
    0%, 60%, 100% { transform: translateY(0); }
    30% { transform: translateY(-6px); }
}

/* ── Input Area ── */
#concierly-widget .concierly-input-area {
    border-top: 1px solid #f1f5f9;
    padding: 12px 20px;
    background: #fff;
    margin: 0;
    border-radius: 0;
}

#concierly-widget .concierly-input-pill {
    display: flex;
    align-items: center;
    gap: 10px;
    background: #f1f5f9;
    border-radius: 12px;
    padding: 6px 6px 6px 16px;
    margin: 0;
    border: none;
}

#concierly-widget .concierly-input-pill input {
    flex: 1;
    border: none;
    background: transparent;
    font-size: 14px;
    outline: none;
    font-family: inherit;
    color: #334155;
    padding: 4px 0;
    margin: 0;
    box-shadow: none;
    min-width: 0;
    height: auto;
    line-height: 1.5;
    text-transform: none;
    letter-spacing: normal;
}

#concierly-widget .concierly-input-pill input::placeholder {
    color: #94a3b8;
    opacity: 1;
}

#concierly-widget .concierly-send {
    width: 32px;
    height: 32px;
    border: none;
    border-radius: 8px;
    color: #fff;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: filter 0.2s;
    flex-shrink: 0;
    padding: 0;
    margin: 0;
    outline: none;
    text-decoration: none;
    line-height: 1;
}

#concierly-widget .concierly-send:hover {
    filter: brightness(0.9);
}

#concierly-widget .concierly-send:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

/* ── Branding (free plan) ── */
#concierly-widget .concierly-branding {
    text-align: center;
    padding: 6px 12px;
    font-size: 11px;
    color: #94a3b8;
    background: #f8fafc;
    border-top: 1px solid #f1f5f9;
    margin: 0;
}

#concierly-widget .concierly-branding a {
    color: #6366f1;
    text-decoration: none;
    font-weight: 500;
}

#concierly-widget .concierly-branding a:hover {
    text-decoration: underline;
}

/* ── Responsive ── */
@media (max-width: 480px) {
    #concierly-widget .concierly-window {
        width: calc(100vw - 40px);
        max-height: 70vh;
    }
}